Privacy Policy

Effective Date: 1st June 2025

Yellow Ticket Productions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: www.yellowticketproductions.co.uk, or when you engage with us through our services such as event bookings, mailing lists, and contact forms.

1. Information We Collect

We may collect the following types of personal information:

Contact details – such as your name, email address, phone number, and postal address when you fill out forms or purchase tickets.
Payment information – processed securely through third-party payment providers. We do not store your card details.
Usage data – including your IP address, browser type, and pages you visit, collected via cookies to help us improve the site experience.

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide customer support
Process ticket purchases and event registrations
Send you updates about our events, where you have opted in
Improve our website and understand visitor behaviour

3. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes. We may share data with:

Trusted third-party service providers (e.g., ticketing platforms, payment processors, website analytics tools)
Law enforcement or other authorities, if required by applicable law

4. Your Rights

Under the UK GDPR, you have rights including:

The right to access your data
The right to rectification of inaccurate data
The right to erasure (“right to be forgotten”)
The right to object to processing
The right to data portability

To exercise these rights, please contact us at: info@yellowticketproductions.co.uk

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data and ensure it is handled securely.

6. Cookies

Our website uses cookies to collect basic usage data. You can set your browser to refuse all or some cookies, or to alert you when cookies

are being sent. For more information, see our Cookie Policy.

Cookie Policy

Yellow Ticket Productions uses cookies to enhance your experience on our website www.yellowticketproductions.co.uk. This Cookie Policy explains what cookies are, how we use them, and your choices regarding them.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help websites function properly, remember your preferences, and gather statistical data to improve performance.

2. Types of Cookies We Use

Essential Cookies – Required for basic website functionality (e.g., navigating pages, processing ticket purchases).
Performance Cookies – Help us understand how visitors interact with our website (e.g., Google Analytics).
Functionality Cookies – Remember your preferences and enhance user experience.
Third-Party Cookies – May be set by embedded content like YouTube videos or external booking systems.

3. How You Can Control Cookies

When you first visit our site, you’ll be asked to accept or reject non-essential cookies. You can also manage or delete cookies through your browser settings at any time.

Note: Disabling cookies may affect how our site functions.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8.Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@yellowticketproductions.co.uk

07708384202

Parker House

44 Stafford Road Wallington

Surrey

SM6 9AA